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Customer Care

GUARANTEE CLAIMS

Diamondbrite Paint & Fabric Protection guarantees against environmental damage to your vehicle's paintwork and against interior staining. Please use our form below if you have experienced any issues relating to your vehicle's protection system, and we will let you know what we can do to help.

If your vehicle has been treated with our Diamondbrite paint & fabric protection system and you have experienced an issue relating to paintwork or interior surfaces (seats/carpets/boot lining), please submit your claim to us at enquiries@jewelultra.com. Once we have received your claim, we will aim to get back to you as soon as possible and will be able to advise on how we can assist.

We will require the following before your claim can be processed:

  • An explanation of the issue you are experiencing
  • Your guarantee/confirmation number
  • Proof of purchase (this may appear as a line on the invoice for your vehicle)
  • (Optional) Photos of the issue you are claiming for
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